teddent - Paintless Dent Removal
(925) 922-2023

Privacy Policy

Effective Date: January 22, 2026

1. Introduction

Welcome to Teddent. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when visiting teddent.com or inquiring about our Paintless Dent Repair and related services.

By accessing our website or submitting your information through our lead forms, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein.

2. Information We Collect

We collect information that helps us provide you with accurate service quotes and efficient communication. This includes:

A. Personal Information

When you fill out a form, request a quote, or contact us, we may collect personally identifiable information, including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Vehicle Information (Make, Model, Year, Damage Photos)
  • Service Address

B. Non-Personal Information

We automatically collect certain non-personal data when you visit our Site to improve functionality and user experience. This may include:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Visited and Time Spent on Site

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • Service Fulfillment: To provide estimates, schedule appointments, and perform Paintless Dent Repair services.
  • Communication: To contact you regarding your inquiry via email, phone calls, or text messages.
  • Customer Relationship Management (CRM): Your data is securely stored in our CRM system (LeadConnector) to manage your account and service history.
  • Marketing & Improvements: To send relevant offers or updates (with your consent) and to analyze website traffic via Google Analytics and Google Ads.

4. Communication & Consent

By submitting your contact information on our website forms, you expressly consent to be contacted by Teddent via:

  • Email
  • Phone Calls (including automated dialing systems)
  • SMS / Text Messages (for quotes, appointment reminders, and service updates)

SMS Opt-In/Opt-Out: Message and data rates may apply. You may opt out of SMS communications at any time by replying "STOP" to any message you receive from us. Replying "HELP" will provide assistance.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We only share your data with trusted service providers who assist us in operating our business, such as:

  • CRM Providers: We use LeadConnector to store and manage client data securely.
  • Analytics Providers: We use Google Analytics to understand website usage.

These service providers are authorized to use your personal information only as necessary to provide these services to us. We do not share your mobile phone number or consent data with third parties or affiliates for their own marketing/promotional purposes.

6. Cookies and Tracking Technologies

While we do not use invasive tracking, our Site utilizes standard cookies and similar technologies necessary for the operation of Google Analytics and Google Ads. These tools help us measure the effectiveness of our advertising and understand how visitors use our Site. You can control cookie preferences through your browser settings.

7. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information:

  • Right to Know: You have the right to request details about the categories of personal information we collect, use, and disclose.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. Note: We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at ted@teddent.com.

8. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Teddent
Email: ted@teddent.com
Website: teddent.com